Gender Identity Clinic

The service is based at the Porterbrook Clinic, Michael Carlisle Centre but is registered with the Care Quality Commission at Trust Headquarters, Fulwood House. The Porterbrook Clinic is one of the largest NHS clinics for the treatment of patients with psychosexual problems. The clinic works in partnership with the Department of Urology at the Royal Hallamshire Hospital. The service is for people with concerns about their gender identity. We offer assessment, advice or help with gender transition. The service eligibility and selection criteria is available here: Gender Identity Service.

Operating hours

Monday to Friday, 9am to 5pm.

How is the service accessed?

Referrals are accepted from any commissioned NHS healthcare professional or provider. We will routinely liaise with the registered GP concerning the ongoing needs of service users. The Gender Identity Service receives a growing number of referrals each year and there are high demands on the service. The current waiting time for a first appointment is currently 85 weeks from the date we receive your referral. Please note that the waiting times do vary and we aim to update this webpage regularly.


If you cancel two consecutive appointments, or a number of intermittent appointments, or fail to attend an appointment, we will not offer any further appointments. This is in order to address our long waiting times and time wasted by unfilled appointments, which could be offered to other patients.

Frequently Asked Questions

Please click here to read our Frequently Asked Questions.

Information for GPs

To enable us to accept a referral we require the information listed in this document provided to us in writing.

The NHS England circular on primary care responsibilities in relation to the prescribing and monitoring of hormone therapy for patients undergoing or having undergone Gender Dysphoria treatments is available here.


Find RCGP training in Transgender medicine here.

Prescribing Guidelines for GPs

These guidelines are to support GPs in the ongoing management of patients requiring life-long medication.

Helpful guidance on working with trans people

This guide is designed to give you a basic understanding of trans people and their needs, as well as tips on how you can best support them in your role and in the workplace. It will also point you to sources of further reading and information. Download the guide here.

Delay in Medical Appointments for current patients

Due to unforeseen circumstances the GIC at Porterbrook has a very limited medical resource at this time. This means that we are currently unable to offer medical review appointments within expected timeframes. We sincerely apologise for this and appreciate that this may cause some anxiety and concern. We are trying to source medical support to enable the service to meet everyone's needs as soon as possible. In the meantime, people will still be offered other appointments with non-medical professionals within the team as part of your standard care pathway, which we encourage people to attend.

Contact details

Gender Identity Service, Porterbrook Clinic, Michael Carlisle Centre, 75 Osborne Road, Sheffield, S11 9BF Telephone: 0114 2716671 Fax: 0114 2718693 Email the service Business and Performance Manager: Katie Roe