NHS Patient and Carer Race Equality Framework
The NHS Patient and Carer Race Equality Framework (PCREF) is NHS England’s first ever anti-racism and accountability framework to tackle and eliminate the unacceptable racial inequalities in access, experience and outcomes faced by racialised and ethnically and culturally diverse communities and to significantly improve their trust and confidence in mental health services.
SHSC has been an early adopter site of this work and as an organisation we are fully committed to ensuring the disparities faced by culturally diverse communities are addressed.
You can read the PCREF framework here (available in standard, easy read and audio formats).
Our PCREF programme is focused on the three core components also known as three priorities:
Part one: Leadership and governance – legislative and regulatory obligations (leadership and governance) – The Trust’s board will be leading on establishing and monitoring plans of action which fulfil our statutory and legal requirements.
Part two: National organisational competencies (NOCs) – these are coproduced core competencies a culturally responsible mental health service should demonstrate. These are created through engagement with local racialised communities.
Part three: The patient and carers feedback mechanism – this component seeks to embed patient and carer voices at the heart of the planning, implementation and learning cycle.
There are six areas of focus identified to improve the experience of racialised and ethnically and culturally diverse communities these are:
- Cultural awareness
- Staff knowledge and awareness
- Partnership working
- Coproduction
- Workforce
- Colearning
These are reported to NHS England on a quarterly basis. You can read the most recent report here:
Implementing our PCREF is a key organisational priority for us for 2025/2026 and this page will be regularly updated.
If you would like any more information regarding the PCREF work please contact engage@shsc.nhs.uk