The Care Quality Commission (CQC) is an independent regulator of health and social care services in England.
It ensures that services are safe, caring, effective, responsive and well-led. They regularly inspect services.
You can see our Care Quality Commission registration certificate here.
In May 2021 the CQC inspected our acute wards for adults of working age and psychiatric intensive care units.
The CQC rated these services as 'inadequate'
That rating improved to 'requires improvement' after a re-inspection in February 2022
The results of our most recent inspection published on Thursday 19 August 202 can be found here.
The Trust was rated as 'requires improvement' overall, improving from our previous overall rating of 'inadequate'.
When carrying out an inspection, the CQC asks if services are safe, effective, caring, responsive and well-led. Below is how we did for each of those priorities.
On 15 July 2021 the CQC published the results of an inspection of our Assessment and Treatment Service which is at Firshill Rise.
The inspection rated the service as 'inadequate'.
The CQC published focused reports on 22 October 2020 after unannounced inspections in August 2020.
The main reason for the CQC’s return in the August, following our inspection between January and February 2020, was to check we had met the requirements of the warning notice issued to SHSC in the Spring of that year.
The CQC lifted the warning notice, meaning that they found significant improvements and felt we were on track. They could see improvements but said there was still lots to do.
More information about the focused inspection report can be found here.
We are committed to making real changes that will address the issues identified by the CQC and help us get our overall rating back to good.
And that's what we've named the improvement project set up to address the issues - 'Back to Good'.
This isn't going to be something that can be addressed overnight - it will take time to make lasting changes that are sustainable. As a Trust we promise to be honest about the challenges we face.
More information about our Back to Good work can be found here.