What is the Decisions Unit?

The Decisions Unit is a place in Sheffield where people having a mental health crisis can get help quickly. It is at the Longley Centre in the Northern General Hospital.

The unit is safe and comfortable. The staff are kind and understand trauma.

You can stay at the Decisions Unit for 24 to 48 hours.

The Decisions unit is open 24 hours a day, every day.

What do we offer?

When you're in a mental health crisis, it's important to be in a calm and safe place where you can talk to someone who understands. At the Decisions Unit, we offer:

  • A check-up of your physical and mental health
  • One-on-one time with our team
  • Help to connect with other mental health services
  • Planning for future care and risks
  • Information about charities and community support
  • Working with other services or carers involved in your care
  • A clear plan for when you leave

You can stay at the Decisions Unit for up to 48 hours.

Who will be looking after me?

The unit has a small team with at least one nurse and one support worker.

You can also get medical help if needed.

The team will work with you to understand your feelings, find out what caused your crisis, and help you return home or refer you to another service.

What facilities are there on the unit?

When you arrive, you'll be shown to our waiting area. We have two private rooms for your assessment.

The unit is for short stays, so we don't have beds. Instead, we have comfy reclining chairs in separate areas for men and women.

A photo of three reclining chairs at the Decisions Unit in Sheffield

There are separate bathrooms, a kitchen, and a dining room where you can get snacks and light meals.

Smoking is not allowed in the unit. If you smoke, we can help you with a plan to quit.

What does the unit expect from me?

We expect you to work with our nurses and support workers to make sure your stay is safe and helpful to you.

Aggression or violence towards anyone will not be tolerated.

No alcohol or drugs are allowed. If found, it may prevent your stay and future visits.

How do I access the Decisions Unit? 

A mental health professional must refer you to the unit, and you must agree to the referral.

What happens when you stay there?

You will get physical check-ups and be assessed for any extra needs.

Frequently asked questions

Here are answers to some of the most common questions people have when staying at the Decisions Unit. 

Can I get medication at the Decisions Unit?
Doctors are not always at the Decisions’ Unit, so we may not be able to give you medication.

Can I bring my own medication with me?
Yes. You will be asked to give this to the nurse when you arrive. Please make sure to bring your own medication in its original box. We need to see the prescription so we can give it to you.  You will only receive medication which is prescribed to you.

Why are the doors locked if I can leave at any time?
The doors on the Decisions Unit are locked to keep everyone safe. If you want to leave or come back in, you can ask any staff member to help you.

Can people visit me when I am on the Decisions Unit?
Yes. Visiting times are 8am to 8pm and you can have more than one visitor a day. Please be respectful of others during visits.

Do you have food and drinks on the Decisions Unit?
Yes. There is a small kitchen with a microwave, snacks and drinks. You can use the kitchen anytime. Staff do not make food, and there are no set mealtimes. You can also bring your own food and drink with you.

I have mobility issues. Will I get walking aids?
No. Please bring any aids you need to stay comfortable.  Please note that you must be able to go to the toilet or shower without anyone’s support.  There are no hoists or equipment available to assist you.

Where will I sleep?
The Decisions Unit is for short stays, so there are no beds. You will have a chair in a shared lounge (one for males and one for females). You will get a blanket and pillows, and you can bring your own items for comfort. There is a curtain around your chair for privacy.

Will I receive transport when I am discharged?
No.  You will need to make your own arrangements.

Can the Decisions Unit help me with housing?
No. The Decisions Unit is for mental health support, not housing. For housing help, go to Howden House, 1 Union Street, Sheffield, S1 2SH (Monday - Friday, 9am - 5pm) or contact Sheffield City Council’s Housing Solutions. More information and support can be found on the Sheffield City Council website.

Image
Decisions Unit staff smiling in front of sign

Contact us

Team Manager - Tom Milner, Contact the team using the number below:
0114 271 8840

Address

Decisions Unit, Longley Centre
Northern General Hospital, Norwood Grange Drive
Sheffield
S5 7JT
United Kingdom

Operating hours

We're open 24 hours a day, seven days a week.

Service CQC rating

Overall Trust CQC rating