Chloe Ball, a nurse at SHSC, has been nominated for the Patient’s Choice Award at the RCN Nursing Awards 2023.

The Patient's Choice award is an opportunity for the public to demonstrate their gratitude to a nurse or healthcare professional who made a difference to their or a loved one’s care.

Chloe, who is deputy ward manager on Dovedale 2 ward, was nominated by a service user, who says Chloe has changed their life and given them the prospect of a future.

They said: “I first came into mental health inpatient services aged 18. I was the youngest on the ward and autistic. Leaving the foster care system meant I had no family support. I was scared and broken. But Chloe saw strength in me that I never thought I had. She worked through my complex trauma and depression, adapting care to my needs each day. She dedicated time to build trust, rapport and get to know me, and planned game time to occupy me during family visiting. She worked on de-escalation, always aware of potential triggers even if I wasn't. She used clear and non-judgmental communication, especially if my autism meant I bombarded her with lots of anxieties. I'm now planning to attend university in 2024, learning to drive and volunteering.”

The Patient’s Choice winner will be decided by a public vote. You can register your vote and help to crown Chloe winner here.

The winners will be revealed on Friday 10 November at Liverpool Cathedral in a celebration of the outstanding efforts and achievements made by the whole nursing community.

The ceremony will shine a light on nursing and share the innovative nurse-led projects and inspiring nursing practice.