Recordings of live sessions

• Evaluating the impact of COVID-19 on our staff service users and carers
  As the new ways of delivering many of our services begin to become the new 'normal', the Quality Improvement Team explore the impact that COVID-19 has had on local service delivery. 
  
  Click here to view the session. 
   
• STEP: Delivering online group sessions
  This workshop examined what the STEP team has learned from delivering their courses online, and makes recommendations around the themes of technology and presentation, delivery style and pre-course planning. 
  
  Click here to view the session. 
   
• Attend Anywhere: Learning for the future
  Discover ‘what is Attend Anywhere?’ and join in a conversation about how the system has worked, how it has brought challenges in different services and how it is influencing our thinking about future remote appointments.
  
  Click here to view the session. 

Pre-recorded sessions

Below are a series of pre-recorded sessions that talk about the things we've learned during COVID-19:

• Learning from staff wellbeing sessions at G1
  Listen in to a conversation with Claire Jepson, exploring how a weekly staff wellbeing group at Grenoside Grange (G1) has helped colleagues to deal with the emotional impact of COVID-19. She explores how these sessions were set-up, how the team have benefitted and what the team have learned along the way. Find out what’s in store for the future of the group and how you might set-up these up within your own teams.
  
  Click here to view. 
   
• "How I am coping through COVID" - a young carer's story
  Being a young carer can be really difficult, let alone during a pandemic. We spoke to a young carer who was happy to share her story but did not want to be identified. 
  
  Click here to listen to her story. 

Resources

Below are a series of resources that further examine learning from COVID-19.

• Youth Voice Matters and impact of Covid-19 (from Sheffield Young Carers)
• Impact of Covid-19 on mental health and wellbeing: survey results (from Sheffield Flourish)
• Leaving lockdown: our second Covid impact survey (from Sheffield Flourish)
• COVID-19 enquiry summaries (from Sheffield Healthwatch)
• Beyond the PHE report and the impact of COVID-19 on People of Colour (Sheffield Healthwatch)

Recordings of live sessions

• Peer review workshop
  Peer inspection is often used in external accreditation processes and allows for an in-depth assessment of a service by fellow colleagues in the field either internally or externally. Find out more about the role of Peer Review Inspectors at the Trust. 
  
  Click the links to view each session - workshop | break out room one | break out room two
   
• Sexuality and sexual safety workshop
  This workshop, led by Vin Lewin and members of the sexual safety Back to Good work stream, aimed to illicit views on how we sharpen our focus on sexuality and sexual safety in all areas of our services, whether that be inpatient or community services.
  
  Click here to view the session.
   
• SHSC culture project
  Gain an insight in to the work of organisational development, with a particular focus on organisational culture. This session was an opportunity for staff to share their aspirations for SHSC's culture and contribute to shaping our onward approach in this area.
  
  Click here to view the session.
   
• Back to Good live question and answer session
  A panel of leaders, service users and staff from across the Trust were on hand to answer questions submitted by staff about our Back to Good journey.
  
  Click here to view the session. 

Pre-recorded sessions

Below are a series of pre-recorded sessions that talk about the things we've learned during COVID-19.

• Back to Good Programme Board - who we are and what we do
  Ever wondered why you get asked for progress reports, updates and what are you doing to help us get Back to Good? This is to provide the Back to Good Programme Board with information to ensure that they can provide strategic direction, help unblock issues which are stopping progress and ensure that there’s the oversight and assurance in place to make sure that we achieve our goals.
  
  Click here to view the video. 
   
• The work of the workstreams: progress so far
  Seven workstreams have been established to co-ordinate and deliver the Trust's aim of getting Back to Good. Here, the workstream leads provide an update on the individual workstream’s aims and the progress made so far.
  
  Click on the links to view these recorded sessions - Rapid Improvement (Acute Care) | Therapeutic and Great Place to Work | Rapid Improvement (Recovery)
  
   
• Improving Physical Health on Forest Close
  Hear from the team at Forest Close about the changes they've made and the initiatives they’ve introduced to improve the physical health of service users. Learn about more about how they approached this and how they were able to bring together the entire team to develop and try new ideas. Discover what’s gone well, the outcomes and what have they learned along the way. View this session to be inspired by what is possible and to take away ideas and learning for your own teams. You can take a look at the document outlining their Microsystems approach by clicking here. 
  
  Click here to view their recorded video session. 

Pre-recorded sessions

Below are a series of pre-recorded sessions that talk about equality and inclusivity.

• An insight into our Staff Network Groups
  Find out what staff network groups we have, what work they do and how staff can get involved.
  • Rainbow Staff Network Group
  • Lived Experience Staff Network Group
  • Carers Staff Network Group
  • BME Staff Network Group
  • Disability Staff Network Group
    ​​
• Walking Alongside
  Walking Alongside is a safe, non-judgemental space for thinking, empathy and support for colleagues. We have two stories to share with you.
  
  Listen to Ellie's story | Listen to Peter's story
   
• What is peer support?
  Peer Support Workers play a vital role in our services, but what do they actually do? Who better to explain it than two of our Peer Support Workers. 
  
  Listen to Helen's story | Listen to Rachel's story
   
• Black Mental Health live
  Watch a recording of our Black Mental Health live event run in partnership with Adira and Sheffield Flourish.
  
  Click here to watch. 

Resources

Below are some resources you may find useful when talking about equality and inclusivity.

• SUSEG Peer Support Roadshow report

Recordings of live sessions

• An introduction to quality improvement, Microsystems and co-production
  Discover the value of incorporating continuous improvement into our everyday lives, recognising that everyone has a role in helping to make things better. This session incorporates a brief overview of the Microsystem improvement methodology and the collaborative approach this offers to include service users, family members and staff at all levels.
  
  Click here to view the session. 
   
• Staff keeping connected
  What does it mean to feel connected with others at work? What are the challenges around staying connected? How can we work to grow greater connections? We look at all these questions in this session. 
  
  Click here to view the session. 
   
• How can volunteers help us improve?
  This session explains more about the process of volunteering at SHSC, including how volunteering can improve the patient experience and care provision, as well as help with individual recovery for our volunteers.
  
  Click here to view the session. 
   
• Coffee and connections
  This session introduces an evidence based intervention called 'coffee and connections', where we enable staff to meet (virtually at present) with another member of staff who they would not normally come into contact with in their day to day work, to have an informal conversation.
  
  Click here to view the session. 
   
• Engaging with young carers
  Through a live interview scenario, Sara Gowen, Managing Director of Sheffield Young Carers, shares the key successes and improvements of partnership working between Sheffield Young Carers and SHSC.
  
  Click here to view the session. 
   
• Involving service users in conducting research interviews - lessons learned
  This session focused on a discussion around the experience of going the extra mile to involve service users on our study teams and as research interviewers, the barriers we faced and the lessons we learned.
  
  Click here to view the session. 

Pre-recorded sessions

Below are a series of pre-recorded sessions that talk about improvement skills and techniques.

• Building Quality Improvement Capacity
  Dr Helen Crimlisk presents 'Building Quality Improvement Capacity. 
  
  To view the video click here. 
   
• 'Ten Minute Tools'
  Effective meeting skills; process mapping; the importance of measuring improvement, unpicking a problem Statistical Process Control (SPC) charts; change ideas

Resources

Below are a series of resources that you may find useful when considering quality improvement and engagement. 

• Sheffield Microsystem Coaching Academy
• Policy for Reimbursement of Expenses and Involvement Payments: For Service Users, Carers and the Public Working with SHSC
• Supporting a Culture of Continuous Improvement: A 2019 review
• Volunteer Policy

Recordings of live sessions

• Consultation on community mental health services
  This session was a reflection on the consultation process for the current review of the our community mental health services.
  
  Click here to view the session. 
   
• Transformation programmes - the big six
  Learn more about our six key transformation programmes:
  - Acute Care Modernisation programme
  - Leaving Fulwood programme
  - Electronic Patient Record programme
  - Adult Secure and Forensic New Care Models
  - Primary and Community Mental Health Programme
  - People Plan
  
  Click here to view the session.
   
• Getting new employees 'day one ready'
  Learn how we’re working to make sure that all new starters have everything they need to effectively start their new role on day one of employment with SHSC. Take a look at our new IT access form and process that has been developed.
  
  Click here to view the session.
   
• Ask the Directors - question and answer session
  We have an open discussion with staff at all levels from across the organisation around how we can all help continually make improvements.
  
  Click here to view the session. 
   
• IMST - key initiatives being developed
  Our Information Management and Systems Technology (IMST) team talk about the key pieces of work they have been working on to help drive quality improvement across the organisation.
  
  Click here to view the session. 

Pre-recorded sessions

Below are a series of pre-recorded sessions that talk about transformation. 

• Developing the new Carer Liaison role in the Older Adults Home Treatment Team
  How can we do more to support carers? Our Older Adults Home Treatment Team have been trialling a new service to give carers protected time to talk to experienced staff about all the challenges they face.
  
  Click here to watch the video. 

Resources

Below are some resources that you may find useful when looking at transformation and our local improvement projects. 

• LiA case studies report