Please note: Gendered Intelligence are commissioned by us to provide a specific service. They are a separate organisation to the Porterbrook Clinic. Their views do not represent our service. The Porterbrook Clinic are working with NHS England following the Cass review. We will continue to work with NHS England to implement their guidelines in line with all gender identity clinics commissioned by NHS England.

Gendered Intelligence is a free trans-led, confidential help and support service for patients waiting for their first appointment with us.

Gendered Intelligence can offer you independent support and a listening ear at what we know can be a really difficult time.

The trans affirmative support support they offer is provided by workers who are all trans and non-binary people themselves and have lived experience of gender identity services. 

They can support you to:

• access confidential support
• source helpful information
• chat about resilience and self-care
• talk about how you might handle difficult times
• take care of your wellbeing

You can contact them on Mondays, Tuesdays and Thursdays from 2pm to 7pm and Wednesdays and Fridays from 10am to 3pm.

Any contact outside of these hours will be picked up and responded to as soon as possible.

Please do make use of this service to discuss any concerns or queries you may have ahead of your first appointment.