National recognition for Neurological Enablement Service as it celebrates 10th anniversary

23rd April 2019

The Neurological Enablement Service (NES), a service that supports people living with long-term neurological conditions, has been recognised by the Multiple Sclerosis (MS) Society as a national example of best practice.

NES provides support for people living with a range of long-term neurological conditions, including MS, Parkinson’s and Motor Neurone Disease.

In a bid to improve support for people living with MS across the country, the Multiple Sclerosis Society has identified services that have shown innovative practices by awarding the Sheffield Neurological Enablement Service, and its sister service the Neuro Case Management team, with an award to evaluate and showcase their services.

Both services were also praised for their partnership approach, working closely with other NHS services and charities in the area. Over the next few months, the services will be visited by a team of evaluators who will interview service users and staff. The results of the evaluation will be shared with neurological services across the country as a basis to improve care.

The news comes as the services participate in the national MS Awareness Week, as well as the 10th anniversary of the Neurological Enablement Service being founded.

Since the Neurological Enablement Service launched in late 2008, they have supported more than 400 people per year living with a neurological condition in Sheffield, with around half of those service users living with MS.

Lynn Burscough, Operational Team Manager for Long-Term Neurological Conditions, said, “The team are so proud of the work that they do to support people with neurological conditions. They always go above and beyond the call of duty – for example, a number of team members have completed charity sky diving, ice bucket challenges, and even a ceilidh dance.

“There have been a number of changes in the 10 years since the team was formed, but the ethos remains the same, with the service user’s goals as the focus.

“We are an award-winning and innovative team, and this award from the MS Society is a reinforcement of the original reasons this community-based service was established: as a client-focused service, based on the individual’s goals and working with them in the most appropriate environment such as at home or in their local community.”

Sue O’Riordan, a service user who has been living with MS for 25 years, said, “I was really struggling at the time I was referred to the NES. I knew I needed help but wasn’t sure how to get it or what to ask for.

“After my MS nurse referred me to the NES, I was visited at home by one of the team who really listened to me as I explained what I needed help with. It was reassuring to know help and advice was available and it gave me a boost at a time I had been feeling rather hopeless.”

To find out more about the free support on offer from Sheffield Neurological Enablement Service talk to your GP, or click here.