What are the changes?

Single Point of Access

There is now a Single Point of Access for the city where all adult mental health service referrals are handled and triaged for response.  This was launched on 18 December 2017.

All urgent or crisis assessments are done by this service who work closely with Out of Hours and Liaison Psychiatry services.

The Single Point of Access operates 24 hours a day, 7 days a week.  Post, fax and phone lines are diverted to the Single Point of Access for a period of 6 months, so please be assured that referrals will be rerouted if old contact details are used in error.

Emotional Wellbeing Service

The new citywide Emotional Wellbeing Service provides assessment and brief interventions to anyone who does not require ongoing support from mental health services.

The service is available Monday to Friday, 9am-5pm with evening appointments or clinics as needed.  The Emotional Wellbeing Service launched on 08 January 2018.

Early Intervention in Psychosis Service

Our four Early Intervention Teams have been brought together to form a citywide Early Intervention in Psychosis Service which provides support to people experiencing a first episode of psychosis.

It is available Monday to Friday, 9am-5pm with evening appointments or clinics as needed.  This city wide service is based at the Limbrick Centre.

Home Treatment Service

Our four Home Treatment Teams have been brought together to form the Home Treatment Service.  Currently the teams are co-located in the south at East Glade and the north at Northlands.

The service provides intensive support to people in their own homes, helping them to remain within their community when they are particularly unwell.

It is available seven days a week between 8am and 6pm.  Once a referral is received, the first visit will take place within 24 hours.

Mental Health Treatment and Support Service – NEW NAME – Mental Health Recovery Service

We asked our staff, service users and carers to help us name this new service.  We received a number of helpful suggestions and we have decided to name it the Mental Health Recovery Service.  A strong theme throughout the feedback we received was a desire to keep ‘Recovery’ in the name and we hope that you feel the new name reflects the service provided.  As there will be two teams, one based in the north of the city and one in the south, they will be known as Recovery (North) and Recovery (South) respectively.

The Mental Health Recovery Service brings together the four Recovery teams and the Sheffield Outreach Team (SORT) and provides care to people who need ongoing support.

It is available Monday to Friday, 9am-5pm with evening appointments or clinics as needed.  Individuals who require support outside these hours, will continue to receive it.