Gender Identity Service

The service is based at the Michael Carlisle Centre but is registered with the Care Quality Commission at Trust Headquarters, Fulwood House. The service is for patients with concerns about sexual orientation, transgenderism or transsexualism. Patients may be seeking sex reassignment surgery or simply advice. The service eligibility and selection criteria is available here: Gender Identity Service. Find out more about Porterbrook Clinic here.

Operating hours

Monday 8.15am-5pm Tuesday to Friday 9am-5pm (no clinics on Wednesday and Thursday; no clinic after 3pm on Friday)

How is the service accessed?

Referrals are accepted from any NHS funded GP or healthcare professional.  As of 03 August 2016, the current longest waiting time from receipt of referral to assessment is 86 weeks. Please note that there are ongoing changes to the service following increased investment via NHS England to help the service meet increasing demand. We are hopeful that the wait that you experience for the service will be significantly less than that given above. The clinic is still in the process of recruiting new staff so it will take a while for these changes to come into effect.


If you cancel two consecutive appointments, or a number of intermittent appointments, or fail to attend an appointment, we will not offer any further appointments.  This is in order to address our long waiting times and time wasted by unfilled appointments, which could be offered to other patients.

Information for GPs

The NHS England circular on primary care responsibilities in relation to the prescribing and monitoring of hormone therapy for patients undergoing or having undergone Gender Dysphoria treatments is available here. The guidelines below constitute a collaborative care protocol for patients undergoing gender transition.  These guidelines have been developed following release of a national (UK) standards of care document by a interdisciplinary committee (RCPsychCR181).  These guidelines ensure good care between the tertiary care service for gender dysphoria and patients in primary care. Trans women collaborative care protocol  Trans men collaborative care protocol 

Contact details

Gender Identity Service Michael Carlisle Centre 75 Osborne Road Sheffield S11 9BF Tel: (0114) 2716671 Fax: (0114) 2718693 Email the service Business and Performance Manager: Katie Roe